Before finding Clay, our wholesale process was a fragmented mess. We were juggling three different apps just to keep things running. When we decided to customize shipping specifically for our wholesale clients, we realized we'd need a fourth app — that was the breaking point. We tested six different wholesale apps; most were either too rigid or simply didn't work as advertised. But the biggest dealbreaker was the customer service: a single support chat would bounce us between five different people. Then we found Clay, and the experience was night and day. Clay provides more than just functionality; they provide peace of mind.
February 16, 2026🇨🇦 Canada
PSprint.save.repeat.
★★★★★
This app was just what we needed for our store. For the past 2 years we'd been on Shopify Plus primarily for built-in B2B features, and it was a pain — over-engineered and forcing New Customer Accounts. The folks at Clay: B2B offer a great solution: automatic discounts per customer or a manual price list with a spreadsheet upload, and it only takes up 1 of the 25 active discounts Shopify allows. They're incredibly responsive too — I requested the ability to sort Customer Groups by name and they implemented it within a week. Thanks to Clay: B2B, we are downgrading our Shopify Plus plan to Advanced, which will save $26,000 / year. I highly recommend Clay: B2B.
September 12, 2026🇺🇸 United States
The app is incredibly user-friendly and intuitive! I was impressed by how smoothly everything works. Whenever I had a question or ran into a problem, Siddhesh from customer service was absolutely amazing — super quick to respond and always offering clear, effective solutions. The Q&A section is packed with helpful videos that made everything even easier to understand. Overall, an excellent experience — highly recommended!
June 30, 2025🇯🇵 Japan
We switched over from BOLD Commerce to Clay and could not be happier. We've had no downtime after more than 6 months of using the application, so for us the app has been very reliable. It also loads fast enough and does not drag down our store performance. Clay offers responsive and very knowledgeable support. We'd hoped to see some form of automated price updates — and Clay added an API endpoint that lets us push pricing updates straight from our back-end into the app. This is such an important update for us. Thank you for listening to our feedback.
January 9, 2026🇩🇪 Germany
We NEVER write app reviews, but the INCREDIBLE support team alone for this app has earned it. The knowledge centre and videos made setup very straightforward, but we had an issue getting the wholesale pricer to embed and show discounted pricing. We used the instant-message feature and quickly got in touch with Shubham, who patiently walked us through it and got it working in just minutes! The registration form is very easy to set up but has lots of customizable aspects, and the pricing rules are wonderfully flexible. It's an awesome app for any business that wants to do both retail and wholesale on the same Shopify site — or, like us, run a standalone wholesale site. Highly recommend over all of the other B2B apps we've tried.
February 13, 2026🇨🇦 Canada